Refund policy
Hamara Wada Hum chahte hain aapko apna The Locals hoodie pasand aaye. Agar kuch galat ho, to hum use theek karenge.
Return Window Aap apna order milne ke [7–14 days] ke andar return ya exchange request kar sakte hain.
Return ke Conditions
- Item unworn, unwashed, aur original condition mein tags ke saath hona chahiye
- Original packaging jahan possible ho include honi chahiye
- Proof of purchase (order number) zaroori hai
Kya Eligible Nahi Hai
- Misuse ya normal wear ki wajah se damaged items
- Return window guzarne ke baad return kiye gaye items
- Sale/discounted items (agar sale items pe bhi return accept karte hain to yeh line remove kar dein)
Return Kaise Request Karein
- Apne order number aur return ki wajah ke saath [email/WhatsApp] pe contact karein
- Hum eligibility confirm karke return instructions share karenge
- Item receive aur inspect hone ke baad, hum [3–5 business days] ke andar aapka refund ya exchange process karenge
Refunds Approved refunds original payment method pe issue kiye jayenge, ya store credit ke tor pe — [batayein aap kaunsa offer karte hain]. Agar aapne Cash on Delivery se pay kiya tha, refunds [bank transfer/JazzCash/Easypaisa — specify karein] ke zariye process honge.
Damaged ya Wrong Item Mila Agar aapka hoodie damaged pohance ya aapko wrong item mila, delivery ke [48 hours] ke andar photos ke saath contact karein, aur hum free replacement ya full refund arrange karenge — aapko koi return shipping cost nahi dena hoga.
Exchanges Different size chahiye? Return window ke andar hamein bata dein aur hum exchange arrange kar denge, stock availability ke mutabiq.